The evening had been quiet. At exactly 10:00 p.m. I received an email from YouTube. “Oh, cool,” I thought. Something new to watch before I turn in. Only it wasn’t a video. It was something else entirely.
Hi, John Cavanaugh, We have reviewed your content and found severe or repeated violations of our Community Guidelines. Because of this, we have removed your channel from YouTube.
The email continued. But I thought it must be some sort of phishing scheme. But I popped open my YouTube app. You know…just to be sure.
Rut roh.
I went back and read the whole email this time. Turns out, they’re just trying to keep the YouTube community safe…from ME! But I could appeal the decision. So, I did.
The first email response took me aback. It was from Google, not YouTube as the first email had been. Not that I didn’t know that YouTube is owned by Google. It just seemed to immediately raise the stakes a bit.
The email thanked me for contacting them, “…about your disabled Google Account.” What the Hell? I was reading this in my Gmail. So…really? I checked some other Google products and, for the time being, this seemed to affect only my YouTube account. Which is good. I guess. I mean…could be worse, right?
Within a minute, I had another email. This one, from “The YouTube Team” (yay, Team!) informed me that they had received my “account appeal” and they’d get back to me as soon as possible.
Point of information here: The original email had said this:
We have permanently removed your channel from YouTube. Going forward, you won’t be able to access, possess, or create any other YouTube channels.
So, to recap, according to YouTube I had done something severe or repeatedly that violated their Community Guidelines. The punishment for this was to permanently remove my channel and cut off my access to other YouTube channels. Which is all YouTube content. They hadn’t said so. But the result of all this is that I had been banned from YouTube. But, for what?
I’ve used YouTube since before it was a Google product. It’s easy on the consumer end. Just click and watch. And I do watch. Everything from cute cat videos to soccer match recaps and music videos. Or, I did watch them.
What did I do to deserve a ban? I honestly don’t know. I will concede that I have not memorized the YouTube terms and conditions. Did I do something unknowingly? Was I hacked, and someone did something that made it look like I was worthy of video execution, so to speak? Truly, I have no clue.
So, why am I making this part of my blog? Because, among my first thoughts, was that it could happen to anyone. Even you, dear reader.
With that in mind, care to join me on my question for information and resolution? Stay tuned.
Day 1
This morning I received an alert on my phone from YouTube. There was a new video on one of the channels I am subscribed to – ON MY YOUTUBE ACCOUNT! Well, that was a short tale of woe! Done and dusted now, though. Back to normal.
Mais non.
When I clicked on the alert, I got the same message that I could not sign in. It was a tease. But it also must mean that not everything is gone, right? How could they send the alert otherwise?
The saga continues.
Day 1.5
Early this afternoon I received the following email from The YouTube Team (go Team!):
Hi John Cavanaugh,
We’re pleased to let you know that we’ve recently reviewed your YouTube account, and after taking another look, we can confirm that it is not in violation of our Terms of Service. We have lifted the suspension of your account, and it is once again active and operational.
We’d like to thank you for your patience while we reviewed this case. Our goal is to make sure content doesn’t violate our Community Guidelines so that YouTube can be a safe place for all – and sometimes we make mistakes trying to get it right. We hope you understand, and we’re sorry for any inconvenience or frustration this has caused.
If you have any further questions, please feel free to reach out to us here.
Sincerely,
The YouTube Team
(go Team!) Actually…I added that part.
I logged in to YouTube account. Not only was I able to see videos again, I was able to finally get to the bottom of the sordid content that had gotten me in trouble. Well, kind of. You see, I can’t tell which one of the four videos on my channel is the culprit. Maybe you can help:
Video #1: A client interview on a public radio station. Completely understandable if that’s what did it. It’s over 51 minutes of talking, after all. And YouTube would only have had the six years since I posted it to root out the danger the Community. So, maybe.
Video #2: I’ve always worried about this one coming back to haunt me. It’s 27 seconds of a Wonder Pets Musical Flyboat toy that belonged to my son. Funnily enough, it’s the most popular video in my Channel at over 115,000 views! Someone might have complained that it’s just too damned cheery. So, possibly.
Video #3: The first of two videos taken at Tweetsie RailRoad. Both posted over 10 years ago. This one, at one minute long, shows the old No. 190 train pulling out of the station. I know, I know. It was a simpler time. I’ve learned so much since then. I dare say that I’ve grown. So, yeah. Probably that one.
Video #4: Unless it’s the other Tweetsie video of the handicapped access on the Tweetsie bus. My son was captivated with this at the time, so I missed the obvious Community threat. Certainly, it was this one.
Even been so close to something that you just couldn’t see it? That was me. I was blind to my complete disregard of the Community. There was only one thing to do. I had to make some kind of attonement.
Wait…wasn’t there a link in that email? Yes! I can just throw myself on the mercy of the…whatever…not really a court. But you get the idea. Apologize for my actions. Clean slate! Just click that link, and…
But…but that’s just a page that talks about what you can do if you’re in the YouTube Partner Program. Which, obviously, I’m not even worthy to consider being a part of. And I’m noticing a complete absence of an “apologize here” button on that page.
I suppose this blog post will have to be my apology. If you are a part of the YouTube Community, I have done you wrong. And I’m truly sorry. If you know what I did that did you wrong, please tell me so my apology can be more complete. And convincing.
Maybe I can make a video? Anyone know a good way to share it?