Monthly Archives: May 2010

Meet The New Boss. Same As The Old Boss.

A while back I had a cynical take on a survey of Facebook users. This survey made it appear as though noble intentions were the most popular reason to “Like” a brand. Subsequent offline conversations suggested that this kind of consumer behavior was not only true but predictable. The reason? All marketing is relationship marketing and always has been. This brand loyalty check-to-cheek dance was just the logical extension of what we’ve seen in advertising for decades.

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Filed under Advertising & Marketing, Branding, Facebook, Social media & branding, Twitter